+7 (495) 369-30-48 info@rc-service.ru 12 Krasnopresnenskaya nab., Moscow

Terms of payment

The services of RC Service LLC are provided on the terms of a contractual arrangements, which the customer must enter into before paying for the services provided.

Payment for the services we provide is possible in the following ways:

Payment rules and security, information privacy

Payment by bank cards of Visa, Master Card, MIR payment systems is carried out through JSC ALFA-BANK.



The Internet payment service is carried out in accordance with the Rules of the international payment systems Visa, MasterCard and the MIR Payment System on the principles of confidentiality and security of payment, for which the most modern methods of verification, encryption and data transmission through closed communication channels are used. Input of bank card information is performed on the secure payment page of JSC ALFA-BANK.

On the page for bank card data input you are required to enter the following information: card number, cardholder name, card expiration date, three-digit security code (CVV2 for VISA, CVC2 for MasterCard, Additional Identification Code for MIR). All the necessary details are printed on the bank card. The three-digit security code is the three numbers found on the back of the card.

Next, you will be redirected to your bank’s page to enter the security code that will be sent to you via SMS. If you have not received the security code, you should contact the bank that issued the bank card.

Payment rejections:

For questions regarding payment using a bank card and other issues related to the operation of the website, you can contact your personal manager. The personal information you provide (name, address, phone number, e-mail, bank card number) is confidential and not subject to disclosure. Your credit card information is transmitted only in encrypted form and is not stored on our Web server.

Refund terms

Сash refunds are not allowed if the payment was performed by card. The return procedure is governed by the rules of international payment systems.

The return procedure is regulated by Article 26.1 of the Federal Law of the Russian Federation “On the Protection of Consumer Rights”.

The rules for service cancellation and refunding funds are set out in the invoice agreement.

To refund funds to a bank card, you must fill out the “Application for Refund of Funds”, which is sent upon request by the company by email and send it along with a copy of your passport to your personal manager.

Refunds are made to a bank card within 21 (twenty-one) business days from the date of receipt of the “Application for Refund of Funds” by the Company.

To return funds for transactions carried out with errors, you must submit a written application and attach a copy of your passport and checks/receipts confirming the erroneous transfer. This application must be sent to your personal manager.


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